Privacy Policy

1. Identity of the data controller

In compliance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR) and Organic Law 3/2018 on the Protection of Personal Data and guarantee of digital rights (LOPDGDD), users are informed that personal data collected through this website will be processed by:

• Data controller: SOUL PHYGITAL, SOCIEDAD LIMITADA
• Tax ID (NIF): B26945410
• Registered office: Calle Solivella 17, 43400 Montblanc (Tarragona), Spain
• Email: hello@soulphygital.tech
• Phone: +34 638 344 750

2. Purpose of data processing

Personal data provided by users through contact forms or direct communications will be processed for the following purposes:

• To respond to information requests made by users.
• To manage enquiries related to the services offered by the company.
• To prepare and send quotations when requested.
• To maintain communications related to a possible commercial or professional relationship.
• To manage the provision of contracted services.
• To comply with legal obligations applicable to the data controller.

Personal data will not be used to send unsolicited commercial electronic communications.

3. Data processed

The categories of data that may be processed are:

Identifying data

• First name and surname.
• Email address.

Data included in the enquiry

• Subject of the enquiry.
• Content of the message sent by the user.
• Any other information voluntarily provided by the user.

The user guarantees that the data provided is truthful, accurate and up to date.

4. Legal basis for processing

The legal basis that legitimises the processing of personal data is:

Information requests and quotations

The application of pre-contractual measures at the request of the data subject, in accordance with Article 6.1.b of the GDPR.

Provision of services

The performance of a contractual relationship between the parties, in accordance with Article 6.1.b of the GDPR.

Compliance with legal obligations

Compliance with legal obligations applicable to the data controller, in accordance with Article 6.1.c of the GDPR.

Analytics cookies

Consent granted by the user through the corresponding cookie management system, in accordance with Article 6.1.a of the GDPR.

5. Data retention

Personal data will be retained for as long as necessary to fulfil the purpose for which it was collected.

In general:

• Enquiries made through the contact form will be retained for as long as necessary to manage the request and carry out the corresponding follow-up.
• Data related to commercial or contractual relationships will be retained for as long as the legal relationship exists and, subsequently, for the legally required periods.
• Data necessary to meet legal liabilities will be retained for the periods established by applicable regulations.

Once these periods have ended, the data will be securely blocked or deleted.

6. Data recipients

In general, personal data will not be disclosed to third parties.

However, service providers that provide services necessary for the operation of the business may have access to the data, acting as data processors and under the corresponding contractual guarantees required by applicable regulations.

Such providers may include:

• Web hosting services.
• Email services.
• Technology and IT maintenance services.
• Web analytics tools.

7. International data transfers

In general, no international data transfers are planned.

However, certain technology providers used on the Website, such as Google Analytics, may process information outside the European Economic Area.

In such cases, these transfers will be carried out in accordance with the safeguard mechanisms provided for in applicable data protection regulations.

8. Rights of data subjects

Any person has the right to obtain confirmation as to whether SOUL PHYGITAL, SOCIEDAD LIMITADA is processing personal data concerning them.

Data subjects may exercise the following rights:

• Right of access.
• Right to rectification.
• Right to erasure.
• Right to object.
• Right to restriction of processing.
• Right to data portability.
• Right to withdraw consent at any time where processing is based on consent.

To exercise these rights, you may contact:

Email: hello@soulphygital.tech

The request must clearly identify the applicant and indicate the right they wish to exercise.

Furthermore, the data subject has the right to lodge a complaint with the competent supervisory authority, which in Spain is the Spanish Data Protection Agency (AEPD).

9. Information security

SOUL PHYGITAL, SOCIEDAD LIMITADA adopts appropriate technical and organisational measures to ensure a level of security appropriate to the risk and to protect personal data against unauthorised access, loss, alteration or unlawful disclosure.

However, users should be aware that security measures on the Internet are not absolutely invulnerable.

10. Data relating to minors

The services and content offered through this Website are not specifically directed at minors.

The Owner does not knowingly collect personal information from minors.

If the receipt of personal data from a minor without the corresponding authorisation is detected, such data will be deleted as soon as possible.

11. Links to third-party websites

The Website may contain links to third-party websites.

SOUL PHYGITAL, SOCIEDAD LIMITADA is not responsible for the privacy practices, contents or services offered by such external sites.

Users are advised to consult the privacy policies of each website they visit.

12. Amendments to this policy

SOUL PHYGITAL, SOCIEDAD LIMITADA reserves the right to amend this Privacy Policy to adapt it to legislative developments, guidance from supervisory authorities or changes in the activities carried out.

The current version will always be the one published on the Website.

Document last revised on 8 June 2026.